Automatic Gate Repair in Nashville, TN
When an automatic gate quits, it fails in one of two inconvenient directions. Stuck closed and you cannot get out. Stuck open and your property is wide open. Paramount Gate Company repairs automatic gates, operators, and access control systems throughout Nashville and Middle Tennessee, including systems installed by other companies. Alan Brewer has been diagnosing these systems for more than twenty years, and our trucks carry the parts that fix the majority of common failures on the first visit.
Gate Stuck Open, Stuck Closed, or Not Responding
The symptoms customers call us about, roughly in order of frequency:
- The gate does not respond to the remote, the keypad, or anything else - The gate opens but will not close, or closes but will not open - The gate reverses partway through its travel for no obvious reason - The operator hums, grinds, or makes a noise it did not use to make - The gate moves but binds, drags, or scrapes - One leaf of a double gate moves and the other does not - The keypad, intercom, or video entry unit has gone dead - Everything worked until the storm last night
Any of those is worth a call. Several of them have simple causes.
The Most Common Failures We See in Middle Tennessee
Photo eye misalignment. The safety beam across the opening gets knocked out of alignment by a bump, a lawn crew, or a season of temperature swings, and the gate refuses to close because it thinks something is in the way. This is one of the most common calls we get and one of the least expensive fixes.
Control board failure. Boards fail from age, from moisture getting into an enclosure that was not sealed properly, and from nearby lightning strikes, which Middle Tennessee gets plenty of. Often the board is the only part that needs replacing.
Battery and power supply issues. Backup batteries have a service life. When they go, some operators run on utility power alone and some refuse to run at all.
Hinge sag and post movement. A heavy gate on an undersized post or a post that was not set deep enough will settle. The gate drags, the operator strains against it, and eventually the operator fails from a problem that was never electrical.
Track and roller wear on slide gates. Debris in the track, worn rollers, or a track that has shifted with the ground will bind a slide gate.
Storm and lightning damage. Ice loads limbs onto gates. Lightning takes out boards and loop detectors. Both are seasonal and both spike our call volume.
We Repair Gates We Did Not Install
A large share of our service work is on systems installed by somebody else, and often on systems whose original installer is no longer in business or no longer answering. We work on common operator brands and control boards regardless of who put them in.
This matters because the gate industry has a lot of turnover. If your gate was installed eight years ago by a fence contractor who has since moved on, you are not stuck with an orphaned system.
How Our Diagnostic Visit Works
We come out, run the system through its full cycle, and check the mechanical and electrical sides in order: power at the operator, control board condition, safety device alignment and function, hinge and post condition, gate travel and binding, and access control programming. Then we tell you what is wrong, what it costs to fix, and whether it is worth fixing.
If the answer is that you can handle it yourself for the price of an inexpensive part, we have told customers that before. One reviewer wrote about exactly that: we suggested he try replacing a cheap circuit board himself first. It did not solve his problem in the end, but he hired us afterward and he was still writing about it five years later.
Repair or Replace: How We Help You Decide
Sometimes replacement is the honest answer. The questions we work through with you:
How old is the operator, and are parts still available? Some discontinued units are no longer supportable at any price.
Is the gate itself sound? Repairing an operator that is fighting a sagging, rusted gate buys you months, not years.
How many failures in the last two years? One failure is a repair. Four is a system telling you something.
What would replacement actually cost? Frequently less than people assume, particularly if the gate and the structure are fine and only the operator and controls need updating.
We give you the numbers for both paths and let you choose. We do not push replacement because the invoice is bigger.
Storm Damage, Power Loss, and Battery Backup
Middle Tennessee gets severe storms in spring, ice in winter, and lightning year round, and all three take gates out. After a bad night we get calls about dead boards, tripped circuits, and limbs across gate leaves.
Two things reduce your exposure. A battery backup keeps the gate operating through an outage. Surge protection on the gate circuit reduces, though does not eliminate, lightning damage to the control board. Neither is expensive relative to a service call, and we recommend both on rural properties where the gate is the only way in or out.
One of our customers had us follow up with him unprompted after a particularly rough stretch of Nashville weather just to confirm his system was still running clean. That is normal for us.
Preventive Maintenance
Most of the failures above announce themselves before they strand you. A gate that has started moving slower, an operator that is louder than it was, a keypad that works intermittently, a gate that occasionally reverses for no reason. Those are all early signals.
A periodic service visit covers hinge and roller condition, gate alignment and travel, operator mounting and lubrication, safety device testing, battery condition, and enclosure sealing. On a heavily used gate it is worth doing annually.
I purchased an automatic gate opener and had it installed by Paramount. Very knowledgeable, really clean install. Update: had an arm go bad, they came out and fixed it within a week. Being inside the warranty period, it was covered. No hassle. Still highly recommend them two years later.
Ben C.
Frequently Asked Questions
Do you repair gates that another company installed?
Yes. Most of our repair work is on systems we did not install. We service the common operator brands and control boards regardless of who put them in or whether that company is still in business.
My gate will not close but nothing looks broken. What is wrong?
The most likely cause is a safety device. Photo eyes that have drifted out of alignment will stop the gate from closing because the system believes something is in the opening. It is one of the most common calls we get and usually one of the least expensive repairs.
How quickly can you get out to a gate that is stuck?
We work to get to gates that are stuck open, or stuck closed on a property with no other vehicle access, as quickly as our schedule allows. Call (615) 840-5027 and tell us the situation so we can prioritize appropriately.
Is it worth repairing an old gate operator or should I replace it?
It depends on whether parts are still available for that unit, the condition of the gate and posts underneath it, and how often it has failed recently. We give you a cost for both paths and our honest read on which one we would choose. We do not push replacement for the sake of a larger invoice.
Is the repair covered by a warranty?
Our workmanship is warrantied for one year and equipment we sell is warrantied for two years. If a repair we performed fails inside that window, we come back and take care of it.
Ready to Get Started?
Call us at (615) 840-5027 or request a free consultation.